The Quality Connection
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Training Solutions

Consistent and Transparent Communication
34% of project problems

Managing Projects Well 
Since 90% of a project manager's job is communication, 90% of our attention is placed on communication. The most common causes of project failures do not appear to be failures caused by technical matters, but of non-technical matters, i.e., people matters. 

 >>read on about  Managing Projects Well

Words that Change Minds  
A tool to understand, predict, and influence behavior. Whose behavior? your bosses, co-workers, team members, peers, prospects, subordinates, negotiations team, clients, and customers. 

 >>read on about Words that Change Minds

Facilitation   
A basic application of the skills to manage quality in an influential way may be learning some facilitation skills. These may benefit your team immediately by sharpening their current leadership skills and teaching them new ways to be more constructive.

>>read on about Facilitation and Master Facilitation

Getting Your Point Across 
How to facilitate communication is what many specific techniques will demonstrate. These include techniques with many involved parties so that all requirements will be identified and all parties are involved effectively within the communication process.

 >>read on about Getting Your Point Across

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel