This foundation WEBinar is designed for learning and understanding IT quality concepts. It provides an excellent overview of the entire IT quality professional area. It further provides a macro introduction of the quality assurance area by introducing and reviewing the principles expounded by leading quality experts.
This WEBinar series also addresses the important aspects to consider for those organizations that desire to properly organize their quality initiative for improved productivity and organizational integrity.
The participant will be introduced to the important quality principles, concepts, responsibilities and
vocabulary, as well as implementation. Here is what we will cover:
Understanding processes, managing using
processes, and how to understand and reduce
process variability.
Workbenches, standards, and quality control.
Managing by fact, measures versus metrics, and
impediments to mesurement.
Identifying defective processes, root causes of
problems, and how to improve processes.
Find out what it takes to be a successful software
QA person and how quality can add significant value to software development.
Co-sponsored by QAI.
Abstract: During
this fourth part of a 4 part series, we will describe
the second half of techniques to make quality happen
in your organization, including managing by process,
managing by fact, and improving the probability of
future success. This material is excerpted from QAI's
Software QA Course, Boot
Camp for Software Quality.
History will be kind to me for I intend to write it.
Sir Winston Churchill
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Recertification credits: 1.25 PDU (PMI). No
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Conducted Tues. May 6, 2008. Live
Registration closed.
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About the speaker:
Stephen A. Bender, PMP, CSQA, CSTE, CQE
Steve Bender, President of The Quality Connection, is a
management consultant, past Senior Examiner for New York
State's Excelsior Award, and veteran in Quality Assurance.
He holds
Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees
from Rensselaer Polytechnic Institute, and was listed in The
Yearbook of Authorities, Experts, and Spokespersons and
is a Life Member of the International Registry of Who's
Who. He has participated in numerous areas in
information technology, service, manufacturing, human
resources, executive management, and strategic management
consulting. With extensive experience in Total Quality
Management and rapid culture change added to over 30 years
in Information Systems, his interactive style is known to
thousands of attendees. more->
Quality \conn\, To conduct or direct the steering of; the control
exercised by one who steers a vessel
The Quality Connection | all rights reserved
1987-2007
