This foundation WEBinar is designed for learning and understanding IT quality concepts. It provides an excellent overview of the entire IT quality professional area. It further provides a macro introduction of the quality assurance area by introducing and reviewing the principles expounded by leading quality experts.
This WEBinar series also addresses the important aspects to consider for those organizations that desire to properly organize their quality initiative for improved productivity and organizational integrity.
The participant will be introduced to the important quality principles, concepts, responsibilities and
vocabulary, as well as implementation. Here is what we will cover:
How to define quality quantitatively, from both
a customer and producer view.
Quality attributes, service level agreements,
and acceptance criteria.
Reviews and Inspections.
How to define the environment that is conducive
to achieve success.
Effective quality infrastructures.
Find out what it takes to be a successful software
QA person and how quality can add significant value to software development.
Co-sponsored by QAI.
Abstract: During
this third part of a 4 part series, we will describe
the first half of techniques to make quality happen in
your organization, including measuring success
quantitatively and defining a good quality
environment. This
material is excerpted from QAI's Software QA Course, Boot Camp for
Software Quality.
A lie gets halfway around the world before the truth has a chance to get its pants on.
Sir Winston Churchill
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Recertification credits: 1.25 PDU (PMI). No
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WEBinars.
Conducted Wed. April 2, 2008. Live
Registration closed.
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About the speaker:
Stephen A. Bender, PMP, CSQA, CSTE, CQE
Steve Bender, President of The Quality Connection, is a
management consultant, past Senior Examiner for New York
State's Excelsior Award, and veteran in Quality Assurance.
He holds
Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees
from Rensselaer Polytechnic Institute, and was listed in The
Yearbook of Authorities, Experts, and Spokespersons and
is a Life Member of the International Registry of Who's
Who. He has participated in numerous areas in
information technology, service, manufacturing, human
resources, executive management, and strategic management
consulting. With extensive experience in Total Quality
Management and rapid culture change added to over 30 years
in Information Systems, his interactive style is known to
thousands of attendees. more->
Quality \conn\, To conduct or direct the steering of; the control
exercised by one who steers a vessel
The Quality Connection | all rights reserved
1987-2007
