The Quality Connection
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Persuade others to your way of thinking!
Workshop

Breakthrough Conversations 

Getting Results with People 
Verbal Behavioral Analysis

Learn the question to ask, how to detect the patterns in ordinary conversations, what each person needs to get interested or excited about something and conversely, what would turn them off...

Motivational Traits - www.qualityconn.com/persuade.htm#motivational
Working Traits -
www.qualityconn.com/persuade.htm#working
Interesting Facts -
www.qualityconn.com/persuade.htm#facts
What's Said -
www.qualityconn.com/persuade.htm#speak

How do you ask simple questions to reveal others' motivation triggers? How do you use these triggers to respond using irresistible words and phrases? How do you understand how to handle those "difficult" people at work and home? How do you cultivate high performance teams by recognizing each individual's strengths and weaknesses? How can you make anyone take action, even those who tend to wait and see?  

Every day project managers make decisions in hopes of increasing people’s performance.

It seems as if what motivates people is one of the least understood areas of management. Yes, there are many theories; yet, there seems to be no “hard science” to “put to work”…until now.

The Focus. This interactive presentation/workshop will introduce you to a linguistic tool, called The Language and Behavior Profile, to detect in people’s language their “motivation “triggers” and then, how to speak back to them in the best possible way by using these elicited triggers.

Try it out and decide for yourself how truly useful this tool can be. If you’ve ever been perplexed by people’s lack of motivation, this WEBinar is for you.

Conducted  March  8th, 2006

"On Demand" recording $19.95
USD

More Detail

Note: This is an introductory WEBinar: for more detail on the key learning objectives of the full series go to http://www.qualityconn.com/
wordsthatchangeminds.htm

About the speaker: 

Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel