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requirements Gathering (reqts) Detail
Detailed Topical Agenda - 4 day Public and Private
Format
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Day 1
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Topics/Activities
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Morning
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Introductions and seminar orientation
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Chapter 1: Course Foundation, Scope and Objectives
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Chapter 2: What We Know About Requirements
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Chapter 3: PLC Investigation Phase: The Process of Requirements Definition
an Verification
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Chapter4: The Investigation Process; Step 1:
Identify Customer Business Needs |
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Lunch
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Afternoon
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Chapter 4: The Investigation Process
Step 1: Identify Customer Business Needs
Step 2: Analyze Business Requirements
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Day 2
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Topics/Activities
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Morning
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Chapter 4: The Investigation Process (continued)
Step 2: Analyze Business Requirements (continued)
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Step 3: Analyze Implementation Requirements
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Lunch
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Afternoon
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Chapter 4: The Investigation Process (continued)
Step 3: Analyze Implementation Requirements (continued)
Step 4: Resolve Conflicts/Trade-off
Step 5: Verify Requirements
Step 6: Validate Requirements
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Day 3
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Topics/Activities
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Morning
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Workshop A:
The MPR (Mission/Process/Requirements) Matrix Model
Requirements definition, uncovering hidden
requirements; breaking down vision, mission, objective, and process components;
the MPR algebraic model, the MPR matrix; interactive and case study driven
real-life examples, drill, and practice.
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Lunch
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Afternoon
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Workshop B:
Interviewing Techniques
Building Rapport, process control, stacking interviews without overload,
the RPIPR model; fallacy of direct questions, expanding limitations.
Drill and practice.
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Day 4
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Topics/Activities
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Morning
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Workshop C:
The Requirements Meta Model NLP technique
Generalizations, deletions, distortions; 10 meta model diagnosis patterns;
helping discover the unknown or undiscovered, clarifying user expectations
even when unknown by the user; case studies, flash card practice, interactive
drill and practice.
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Lunch
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Afternoon
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Workshop D:
Active Listening and Demonstrated Understanding
Principles, interactive demonstrations, improving retention, and solving
problems without problem solving; drill and practice.
Integration: Combination of Techniques
Combining life cycle, MPR matrix, rapport, process, interviewing, questioning
techniques, active listening, demonstrated understanding, and metamodeling
for effective requirements capture and ambiguity reduction.
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