requirements Gathering (reqts) Detail

Day 1	Topics/Activities
Morning	Introductions and seminar orientation
	Chapter 1: Course Foundation, Scope and Objectives
	Chapter 2: What We Know About Requirements
	Chapter 3: PLC Investigation Phase: The Process of Requirements Definition an Verification
	Chapter4: The Investigation Process; Step 1: Identify Customer Business Needs
Lunch
Afternoon	Chapter 4: The Investigation Process Step 1: Identify Customer Business Needs Step 2: Analyze Business Requirements

Day 2	Topics/Activities
Morning	Chapter 4: The Investigation Process (continued) Step 2: Analyze Business Requirements (continued)
	Step 3: Analyze Implementation Requirements
Lunch
Afternoon	Chapter 4: The Investigation Process (continued) Step 3: Analyze Implementation Requirements (continued) Step 4: Resolve Conflicts/Trade-off Step 5: Verify Requirements Step 6: Validate Requirements

Day 3	Topics/Activities
Morning
	Workshop A: The MPR (Mission/Process/Requirements) Matrix Model Requirements definition, uncovering hidden requirements; breaking down vision, mission, objective, and process components; the MPR algebraic model, the MPR matrix; interactive and case study driven real-life examples, drill, and practice.
Lunch
Afternoon	Workshop B: Interviewing Techniques Building Rapport, process control, stacking interviews without overload, the RPIPR model; fallacy of direct questions, expanding limitations. Drill and practice.

Day 4	Topics/Activities
Morning
	Workshop C: The Requirements Meta Model NLP technique Generalizations, deletions, distortions; 10 meta model diagnosis patterns; helping discover the unknown or undiscovered, clarifying user expectations even when unknown by the user; case studies, flash card practice, interactive drill and practice.
Lunch
Afternoon	Workshop D: Active Listening and Demonstrated Understanding Principles, interactive demonstrations, improving retention, and solving problems without problem solving; drill and practice. Integration: Combination of Techniques Combining life cycle, MPR matrix, rapport, process, interviewing, questioning techniques, active listening, demonstrated understanding, and metamodeling for effective requirements capture and ambiguity reduction.