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Requirements Gathering


Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People



Analyzing business requirements and Constraints

Benefits. This is the first process that:

  • Confirms structural attributes of software 
    (quality-"ilities": functionality, usability, reliability, supportability, etc.) with the user 
  • Places the "User Concerns List" here in the process to capture user concerns earlier rather than later
  • Applies a unique RPIPR model for interviewing…
    First build trust…then, gather requirements: Rapport, Process, Interview, Process, Rapport 
  • Allows the BA to understand true needs to avoid biasing needs with technology 

The deliverable and essential tools of this crucial step in requirements gathering including those as shown in the following chart, lay the foundation for the success or failure of project plans.

"Without a method [like this], the user giveth and the developer taketh away."  - Steve Bender

This WEBinar will go deeper into the strategies and tools used in Steps 2 and 3 of the High Quality Requirements Model. 

According to a survey by Compuware-RQNG, only 27 percent of BAs think their organizations have adopted tools to make them more effective. 

Step Phase Deliverable Tools
2 Analyze Business Requirements Preliminary Statement of Requirements Modeling/Prototyping
Quality Survey 
System Characteristics
User Concerns List
Interview Questionnaire
3 Analyze Implementation Requirements (Constraints) Quality Criteria
Control Analysis 
Implementation Reqts List

The High Quality Requirements Model is a six step requirements gathering process useful for end users, business analysts, and developers.  By means of its structure, it automatically assures mission-based, needs-based requirements that are not solutions-driven

The BA as facilitator. What is unique about this WEBinar is that it will explain a process that emphasizes the role of the BA as a facilitator. Are you a hybrid creature expected  to move with ease between the worlds of business and technology?  

Conducted:  Wed., Feb. 7,  2007

Want all 4 WEBinars in the series at a group discount?
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"On Demand" recording $19.95

More Detail

Note: for more detail on the key learning objectives of the full course go to Requirements Gathering.

About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in 

The Yearbook of Authorities, Experts, and Spokespersons
and is a Life Member of the International Registry of Who's Who

He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more>>

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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