The Quality Connection
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Supporting & Foundational Quality Management Programs

Boot Camp for Software Quality
An excellent overview of the entire IT quality professional area by introducing and reviewing the principles expounded by leading quality experts.

Quality is a Way of Life 
Install as Deming put it a "prairie fire" in the core of each individual for quality. 

For a major banking Point of Sale conglomerate, Steve showed them how to substantially reduce testing and rework by doing the job right the first time and using development process techniques.

Building a World Class Organization 
Identify, then build, a world class organization to show quality managers, executives, and change agents in concert with in-depth quality training and Baldrige Criteria training. 

For a Fortune 100 company, Steve enabled staff to go forward and become the first winner of the Malcolm Baldrige National Quality Award in the Service category, by improving management quality skills in a weak area .


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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