Establish Quality IT Measures, Processes, & Standards  

IT Measures
Economic pressures, competition, and a better informed consumer are forcing companies to develop and deploy better quality products more quickly and inexpensively. A measurement program is an effective method to identify areas of improvement, to increase the productivity of your employees, and to improve the overall quality of goods and services.

Measurement is necessary to prove the effectiveness of an organization and to increase quality and productivity. Measurement can be used as a thermometer to monitor activities, as a thermostat to change activities, and as radar to serve as an early warning indicator of problems. Measurement is also a management tool to ensure that positive progress is made toward achieving goals and objectives.

This two-day seminar will equip you with a customizable process for measurement designed to drive management's objectives. In this seminar you will learn how to strategically align a measurement program through the use of strategic and tactical dashboards. For more information, contact us. 

IT Processes 
The course gives practical guidelines for implementing metrics and analyzing them using simple statistical methods. 

The course gives a defect prevention system, using problem solving tools that have been applied to achieve process improvement and defect prevention in several organizations.

The course helps to build an information system in your organization using available metrics and integrate metrics with software project management and thereby establish SPC in your projects.

If you are aiming at CMM Levels 4 or 5, this course would help you in Quantitative Process Management, Defect Prevention and Change Management. No special tool is required to implement QPM Methods outlined in this course, most applications are available in MS Excel. For special analysis, people may use Statistical or Minitab or any other professional package for data analysis. For more information, contact us. 

IT Standards
The term "standards" is one of the most confused terms in our profession.

 "Standards" really means work processes. Most technicians often feel that standards inhibit their personal creativity. To the contrary, standards will give the work force more flexibility and creativity than ever before. Standards are in fact the way people work. This two-day seminar teaches how to institutionalize current best work practices.

For many companies, an effective process-engineering program may be their only effective approach to improving productivity. This seminar is designed to teach you a customizable approach for process definition, deployment, and improvement. The methods taught can be applied against any quality model in the world or can be used simply as a means to improve overall performance. For more information, contact us.