The Quality Connection
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29% of project problems due to poor cooperation

Get the results you need and the outcomes you deserve; Hint: The trick is being able to alter or create the perceived negotiability and value of any issue or position. 

Conflict Resolution for Leaders 
Competent language skills to de-escalate conflict and facilitate resolution. 

Words that Change Minds  
Predict and influence bosses, co-workers, team members, peers, prospects, subordinates, clients, and customers behavior. 

Manage in an influential way by facilitation skills. Benefit your team immediately by sharpening current leadership skills. 

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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