The Quality Connection
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Scenario/Strategic Thinking



Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


Creativity and Innovation Concepts

If continuous improvement is not enough, what now?

Today's development activities call for more creativity and innovation than ever before. Leading organizations are in a leading position because of their ability to creatively innovate. If you doubt this, notice how often the word "agile" appears in project management and testing methods.

Continuous improvement simply is not enough.  Creativity and Innovation are what is called for.  Toyota recently announced that they wanted to build a car using only 1/2 the parts.  You can't do that via continuous improvement.

By contrast, failure to innovate may have been responsible for the recent decline of the "former" big 3 automakers (Ford, Chrysler, and GM), with over 104,000 jobs lost.

Abstract: During this first WEBinar of two parts, we will show you definitions, concepts, and tools for creativity, invention, discovery, innovation, and utilization.  These include the creativity cycle, the micro/macro structure, chunking up and down, and creative problem solving.

Conducted: Wed. June 27,  2007

"On Demand" recording $19.95


About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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