The Quality Connection
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Words that Change Minds


Course overview: For a 5-minute movie summarizing the course on which this WEBinar is based, Managing Projects Well, click here.

Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People



Enhancing Senior Management and Sponsor Support

How can you identify and use the convincing strategies of key executives and sponsors?

What's a "convincing strategy?" (This is only part of what you'll learn.) 

How about how to distinguish between commitment and involvement? 

And take your pick of this bunch: 

  • using techniques for actively engaging stakeholders; 
  • forming powerful, convincing messages to even the most skeptical executive; 
  • avoiding trouble when trouble comes knocking at your project's door. 

The Focus.  This WEBinar teaches how to get active support and involvement of managers, senior managers, key users, management, and project sponsors. New research reveals that project sponsors are much less involved in projects than prudent.  Twenty-four percent of the respondents to a recent survey reported that sponsors are "practically invisible." Sixty-eight percent report that  sponsors are "only involved when a crisis occurs."  

“Pay no attention to that man behind the curtain!” -- The Great and Powerful Oz (1939)

Conducted January 4th, 2006

(PowerPoints and audio only, no video movie)
"On Demand" recording $19.95

About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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