The Quality Connection
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Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


You know you're in love when you don't want to fall asleep because reality is finally better than your dreams. ~Dr. Seuss

Behavioral Sciences  WEBinar

How to Have an Argument in Peace

Abstract: This WEBinar shows the 6-step process for having an argument in peace, in a personal / romantic context. This WEBinar is a personal growth workshop celebrating Valentine's Day showing couples an alternative to ineffective methods of having arguments.

In addition, it describes those components of the ego,  judgment, anger, and fear,  that interfere with relationships, and how to go to an alternative state, the heart.

Our previous 4-part conflict series described a number of methods and "how-tos" to identify and diffuse conflicting situations.  However:

  • Wouldn't it be better if there were no conflict to diffuse in the first place?
  • Do you have tension in your family relationships, and are not sure why?
  • Is everyone acting as their own island?

Come learn how to apply the six step model for having an argument in peace in a personal context. Learn about the components of the ego that interfere with the kind of cooperation that we all need to make our relationships more effective. See how to get clear answers to conflicting questions.

This WEBinar describes how to prevent conflicts, not how to correct them.  Complete information on techniques to correct business conflicts appears on our 4-part WEBinar series on conflicts found here

Conducted Wed. March 2, 2011

Register Now 

To register for the March WEBinar only:

All WEBinars now 1 hour and 15 minutes in length.

On Demand DVD now available when ordered along with recording below.  To add this to your order, click here first or learn more.

"On Demand" recording $24.95
About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Curious about how WEBinars work? click here to learn more, if you are new, and how to register.

Don't forget: New WEBinar system! View WEBinar Preparation movie and WEBinar orientation movie via broadband, and WEBinar pre-conditioning test now available 24/7.

Be sure your PC, browser cache, spam blocker, and server firewall are pre-conditioned.  No refunds or exchanges for un-conditioned PCs or servers.  On Demand link is available for 7-14 days after order only and includes downloadable audio and Powerpoints.  Click on WEBinar preparation now.  See our Customer Satisfaction and Return Policy for terms.  Address other questions via our "Frequently Asked Questions" and our WEBinars and Resources as needed.

Recertification credits: 1.25 PDU (PMI).  No CPE recertification credits for QAI except for live WEBinars.



Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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