The Quality Connection
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Software Quality Boot Camp


Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


Software Testing 

User Acceptance Testing

User Acceptance Testing is the final phase of any system testing regimen. It is the last place where the user gets to determine whether or not the software meets his or her requirements. These requirements can also include structural requirements, such as robustness, integrity, ability to handle heavy loads, and so on.

Errors in requirements can be hundreds of times more costly to correct at the end of the construction phase as they are in the beginning. Unfortunately, according to the verification/validation diagram, this is the only place where true validation testing requirements occurs. Because of the tremendous expense in finding errors at this late stage, many developers simply "wrap defective portions in sealing wax" since there is often not time to make major changes at this stage.

This is why it is important to involve users early in the process, even during development of requirements, in perhaps a more formal or thorough way. By keeping users involved throughout the development process, the final user acceptance testing should be quite routine and less likely to uncover huge, expensive errors.

Abstract:  IT users have the final say in the operation, requirements, and robustness of any system. By bringing users in early in the process, and working closely with the testing team, this process can be a lot smoother. Learn the positive techniques to this important process, and ways of avoiding common pitfalls. 

"Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. "
Jef Raskin 

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Conducted Wed. August 5,  2009.   

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"On Demand" recording $24.95

About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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