The Quality Connection
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Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


Our partner: QAI Global InstutteA project is complete when it starts working for you, rather than you working for it. -Scott Allen

Behavioral ProjectRegister Now
Management WEBinar

Part 2 of 5: Handling Change, Stress, and Others

Abstract: The WEBinar shows new methods of dealing with project change, project stress, and influencing others.

This year, our focus will be first on Technical Project Management, then on Behavioral Project Management, based on the course and the book, Managing Projects Well written by the speaker.  This unique approach focuses on the real world of projects, not theory.  

"In theory, there is no difference between theory and practice.  In practice, there is" - Yogi Berra

Part 2: Handling Change, Stress, and others: demonstrates how projects cause change with our customers, and illustrates 2 causes of project stress, 2 preventions, and 2 corrections, including anti-stress leadership models.

This includes:

  • All projects introduce change, dealing with it
  • Lessening change impact
  • Measuring results at the right times
  • Influencing rather than controlling

  • Knowing you did your best

  • Ideal leadership through mentoring techniques

  • Quick way of correcting stress

  • Thorough way of stress correction

Conducted  Wed. November 3, 2010

Register Now 

Want both remaining live and On Demand WEBinars in the series for less than 2 live WEBinars alone:  $89.95, a $29.95 discount? Click Here. You can also get individual past WEBinars in the series on that page.

Want to get Part 1? Click Here.

Want to get Part 3? Click Here.

Want to get Part 4? Click Here.

Want to get Part 5? Click Here.

Want to order the past On Demand series on Technical Project Management? Click Here.

Especially for series registrants: Ordering the book is recommended, but not required.

To register for the November WEBinar only:

All WEBinars now 1 hour and 15 minutes in length.

On Demand DVD now available when ordered along with recording below.  To add this to your order, click here first or learn more.

"On Demand" recording $24.95

About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Curious about how WEBinars work? click here to learn more, if you are new, and how to register.

Don't forget: New WEBinar system! View WEBinar Preparation movie and WEBinar orientation movie via broadband, and WEBinar pre-conditioning test now available 24/7.

Be sure your PC, browser cache, spam blocker, and server firewall are pre-conditioned.  No refunds or exchanges for no-shows or un-conditioned PCs or servers.  On Demand link is available for 7-14 days after order only and includes downloadable audio and Powerpoints.  Click on WEBinar preparation now.  See our Customer Satisfaction and Return Policy for terms.  Address other questions via our "Frequently Asked Questions" and our WEBinars and Resources as needed.

Recertification credits: 1.25 PDU (PMI).  No CPE recertification credits for QAI except for live WEBinars.


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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