The Quality Connection
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Managing Projects Well

Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People



Effective delegation

Who's got the monkey?

Abstract: Based on the famous work, "Management time:  Who's got the monkey?" presupposes that "the first order of business is for the manager to enlarge his discretionary time by eliminating subordinate-imposed time." Monkeys are an analogy that underscores the value of assigning, delegating, and controlling.

Successful leadership pivots on the manager's ability to control their own time, to delegate, and to encourage team members to take greater initiative.

We need to ask ourselves:
1. Where is the monkey?
2. Who is working for whom? 
3. How to get rid of the monkeys?
4. How to transfer initiative?

The first order of business is for the manager to get back his or her time from the monkeys.

The second order of business is for him or her to grow his or her team members' initiative.  

The last order of business is for him or her to use this time gained from having gained control of the "monkeys" to more value. 

Conducted Wed. May 2,  2007

"On Demand" recording $19.95


About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->


Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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