The Quality Connection
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Conflict Resolution for Leaders


Other WEBinars


Managing Projects Well

Requirements Gathering

Scenario and Strategic Thinking

Conflict Resolution

Critical Thinking

Winning Negotiations

Boot Camp for Software Quality

Words that Change Minds

Cost of Quality

Mission and Vision Planning

Strategic Partnering

Quality as a Way of Life

Master Facilitation

Getting Your Point Across

Building a World Class Organization



Quality Assurance Campus

Quality Assurance Institute of India

Quality Investment in People


One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man. 
Elbert Hubbard 

Free Certification WEBinarRegister Now

FREE CSTE / CSQA Prep Course - Intro

Free WEBinar: This will introduce you to the certification process, as well as the content of the certification programs for Software Tester and Quality Assurance professional, made famous by the Quality Assurance Institute. 

Want to learn more?

This is an introductory Webinar to a 12 week Live Virtual Classroom series starting January 3, 2013.   In this WEBinar, you will see:

  • Why certification is valuable

  • How our live virtual classroom works

  • The examination process

  • The skill categories

  • How to participate interactively

  • True multimedia: videos, screen sharing, live multiple choice and essays, Q&A, even breakout rooms!

In the full series, you will get advanced information that will help you pass the certification exams. 

Did you know what certification offers?

  • The world standard for 40,000 professionals

  • Non-trivial evidence of skill and knowledge

  • Global acceptance

  • Peer and management recognition

  • Improved confidence

  • Enhanced promotions and salary increases

  • Improved client credibility

  • Improved quality culture and products

What's in the full program?

  • The CSTE and CSQA Common Body of Knowledge (CBOK) skill categories have been selected to address the challenges faced by today’s software testers and quality analysts. 

  • The Web-based Exam Study Course is a live, facilitated discussion and presentation of the ten CBOK skill categories. 

  • The course reinforces current knowledge, re-introduces concepts that may not be used everyday, explains the rationale for use, and highlights both multiple choice and essay type sample examination questions and responses.

  • The completion of this course along with the necessary practical experience and related resource familiarity will help prepare the candidate for the examination. 

Additional Free Teleseminars and Webinars List

Conducted Wed. December 5, 2012

Register Now 

About the speaker: 
Stephen A. Bender, PMP, CSQA, CSTE, CQE

Steve Bender, President of The Quality Connection, is a management consultant, past Senior Examiner for New York State's Excelsior Award, and veteran in Quality Assurance. He holds Bachelor's (BSEE, '69) and Master's (MSCS, '71) degrees from Rensselaer Polytechnic Institute, and was listed in The Yearbook of Authorities, Experts, and Spokespersons and is a Life Member of the International Registry of Who's Who. He has participated in numerous areas in information technology, service, manufacturing, human resources, executive management, and strategic management consulting. With extensive experience in Total Quality Management and rapid culture change added to over 30 years in Information Systems, his interactive style is known to thousands of attendees.  more->

Curious about how WEBinars work? click here to learn more, if you are new, and how to register.

Recertification credits: 1 PDU (PMI), 1 CPE (QAI).  



Quality \conn\, To conduct or direct the steering of; the control exercised by one who steers a vessel 

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